The COVID-19 pandemic has dramatically changed the wealth management industry from a marketplace based on human interactions to one forced to adapt to remote work, social distancing guidelines, and alternative methods of communication. For the purposes of this research report, we conducted a survey of our client base and analyzed responses from over 130 RIAs across all AUM cohorts. The goal was to better understand which technologies have helped advisors thrive during the pandemic and resulting shelter-in-place orders, as well as where there are still opportunities for tech adoption to drive future growth.
