Net Promoter Score Surveys – We Want to Hear From You!
You are at the core of everything we do. To ensure you’re receiving the best possible client experience, last year we launched a Net Promoter Score (NPS) survey program to better understand your needs and action plan for improvement. You may receive an email from us asking about your experience with the Client Service team—please fill out the survey and provide feedback so we can better support you and your clients. The scores and feedback provided will be analyzed to identify common themes across our client population, and action plans will be determined to improve our client experience. The data will also allow us to follow up with those who respond, to gain a deeper understanding of your needs and resolve any issues as quickly as possible.
Tax Form Correction Cycle
The goal each year is to send one tax form, accurate the first time, for the best client experience. However, sometimes issuers for securities may need to make a correction or amendment to their reported data.
Triggers of a corrected 1099 would include but not be limited to: reclassification of income, bookkeeping updates, and tax accounting updates (change to cost basis). It is important to keep in mind that Brinker Capital and our custodians NFS and Fidelity do not have control over the amount of corrections or timing of the corrections made by a security issuer.
It is our intention to proactively communicate to you the timing for when corrected 1099s will be issued. Unfortunately, the timing of the notification from the issuer often bumps up against the corrected 1099 run of the custodian, so our window is extremely small to communicate timing to you.
| Tax Forms | Available Online |
|---|---|
| 1st Correction Cycle | 02/18/2023 |
| 2nd Correction Cycle | 03/02/2023 |
| 3rd Correction Cycle | 03/16/2023 |
| Daily Corrections* | 04/01/2023 - 04/18/2023 and 10/03/2023 - 10/14/2023 |
| Every Other Thursday | 05/04/2023 - 09/21/2023 and 10/26/2023 - 11/11/2023 |
*Includes updates made by 5:00 p.m. from prior day. This information is subject to change and revised periodically. Brinker Capital Investments does not provide tax or legal advice. Clients should consult their tax advisor or attorney regarding specific tax issues.
23-107 Iowa Retirement Tax Withholding Procedure Update
Beginning May 12, account owners who meet certain criteria may opt out of Iowa state tax when federal withholding is applied.
This is applicable to both one-time distributions and systematic withdrawal plans (SWPs).
- Are currently age 55, or will be before the end of the calendar year; AND:
- Account registration is one of the following:
- Traditional IRA
- Rollover IRA
- SEP IRA
- SIMPLE IRA
- Profit Sharing Plan
- Money Purchase Plan
- Individual 401k
- Inherited IRA
- Inherited Retirement Plan account
- Note: Account owners not turning 55 during the calendar year are not eligible.
SIMPLE IRA Annual Mailing
On an annual basis, Fidelity Management Trust Company (FMTC), custodian of the Premiere Select SIMPLE IRA Plan, is obligated to provide sponsoring employers with a Summary Description. As a reminder, the IRS deadline for establishing new plans for existing employers is October 1. The 2023 Summary Description will be mailed in mid-August to all Plan Sponsors of SIMPLE plans with an Active status as of June 30, 2023.
Prior to June 30, 2023, please take action to ensure that Plan Sponsors are appropriately receiving the Summary Description.
- Verify the plan’s contact name and address is correct in NFS systems and records.
- Confirm with the employer if the plan is still active.
- Update the plan’s status in FPLN, as appropriate.
SIMPLE plans with an Active status after June 30, 2023 will receive the mailing. Additional details about the mailing and the requirements will be provided in an Important Notice later this Spring.
Client Service Chat Option is Now Available!
Client Service chat function is now live online.
- A chat bubble will appear in the bottom right corner of page if a service rep is available to engage in a chat.
- Chat was released to provide an additional channel for you to communicate with your Brinker Capital client service team while saving you the time and effort of a phone call or an e-mail.
- For more complex situations, continue to use email or call 800-333-4573 for assistance.
- Chat is not available outside normal business hours (8:30am – 7:00pm EST), weekends or holidays. If no one is available to engage in a chat during normal business hours, the chat bubble is not displayed.
Memorial Day Closure
All Orion offices will be closed on Monday, May 29, in observance of Memorial Day. We will resume regular business hours on Tuesday, May 30.
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