Orion Tech Release Highlights

Enhanced Tracking of Bundles Submitted for E-Signature via Forms Library and New Account Opening

We have enhanced the advisor experience in Advisor Portal to automatically create an associated service request when an advisor submits a bundle for e-signature from the New Account Opening workflow or Forms Library. This gives advisors one consistent, standardized way to track the status and progress of all bundles submitted to Docusign regardless of where that submission originated. Previously, only bundles submitted through the Service Request Tool were trackable within the Advisor Portal. Now, all submissions will appear in the Service Request dashboard.

How to get there: Orion Advisor Portal > Servicing > Servicing Requests

How to Enable: Orion Advisor Portal (login as Admin user) > Super Admin > Servicing > there are new toggles for “Create Servicing Request for E-sign in Forms Library” and “Create Servicing Request in New Account Wizard when using E-sign”

0459-OAT-2/28/2024

Transactions Tab Now Available at the Household Level

This feature was built to allow clients to view their transactions in the client portal at additional levels besides just the account level. Clients will now be able to view their transactions at the household level as well as the different managed account grouping levels. With this update, reviewing specific transactions across different accounts will now be much easier for clients.

How to get there: Orion Connect > Client Portal > Personal Finances > Transactions Tab

0559-OAT-3/6/2024

Custom Date Range Pulls

Strategist users now have the ability to pull custom date ranges within Communities.

Why

• Previously date range exports were fixed to 7-day, 30-day and 1 year
• This caused issues pulling exact date on dashboard exports as well as dates past a 1-year mark

What

• Strategist users now will have the same functionality of the 7/30/1-year export along with the ability to pick a custom date range of their choosing

How to get there: Communities (strategist) > Dashboard > Export > Modal will pop up

0559-OAT-3/6/2024

Breaking API Change for Portfolios and Accounts Lists

We previously removed Portfolio Trading Instructions from the Portfolio Details page in December 2023. On March 22, 2024, we will be removing Account Trading Instructions from the Account Details as this information is available to you in the Notes section of Account Details.

On or around April 26, 2024, we will have the following breaking API changes to remove the Trading Instructions field from these endpoints.

Portfolio Trading Instructions will be removed from:

• Portfolio list – /api/v2//Portfolios/GetPorfolioList
• Portfolio details – /api/v2/Portfolio/Portfolios/{portfolioID}
• Tactical Tool – /api/v2/Tactical/PortfolioSummary

Account Trading Instructions will be removed from:

• Account list – /api/v2/Account/Accounts/list
• Account details – /api/v2/Account/Accounts/{accountID}
• Orders list - /api/v2/TradeOrder/Trades

Going forward these can be retrieved and updated by using Notes and the below endpoints.

• api/v2/notes?relatedId=123&relatedType=16

In the above example, 123 is the PortfolioID, and 16 corresponds to the Portfolio level.

Account level notes can be retrieved through the below endpoint:

• api/v2/notes?relatedId=456&relatedType=32

In the above example, 456 is the AccountID, and 32 corresponds to the Account level

Please note, Account Trading Instructions entered on an account in Orion Connect will continue to sync to an account level note in Eclipse. These can be identified in the API response when orionConnectNote is set to true.

To review API documentation for Eclipse, please click here.

0459-OAT-2/28/2024

Initiate Partial Imports from Eclipse

We have added the ability to initiate partial imports from Eclipse without having to navigate to Orion Connect. This allows you to update information in Eclipse if needed without navigating to Orion Connect. This can be done at either the portfolio or account level and can be done in mass to address import errors.

For Import Errors:

• Eclipse Overview > Import Errors > Actions > Resync Accounts from Orion Connect
• This will kick off a partial for every account included in the import errors log. If any sleeves are included, the import will include the entire registration.

At the Portfolio level:

• From Portfolio’s Grid:
  • Select Portfolio(s) > Actions > Sync Accounts from Orion
• From Portfolio Details:
  • Actions > Sync Accounts from Orion

At the Account level:

• From Account’s Grid:
  • Select Account(s) > Actions > Sync From Orion
• From Account Details:
  • Actions > Sync From Orion
    • Please note: If the account is sleeved, the partial will include all accounts in the sleeved registration.

0459-OAT-2/28/2024

Mass Edit of Blocks in Eclipse

We're thrilled to introduce a new feature in Eclipse that allows for mass editing of blocks. This enhancement enables users to select blocks with matching Action and Ticker and edit all details, including Algos, in one go. 

With this new capability, there's no longer a need to edit each block individually to apply Algos or set a limit price. Users can now edit details such as executing broker, allocation destination, order type, limit price, stop price, duration, qualifier, discretionary, and algorithms per executing broker in a more efficient workflow for managing blocks within Eclipse.

How to get there: Eclipse > Trades > Blocks > Select multiple blocks with matching Action and Ticker > Right click > Edit

0559-OAT-3/6/2024

Astro Optimization Status Pop-Up Updated for a Better User Experience

1. Added minimize button which would let the user minimize the pop up and open it any time to see the optimization status.
2. Added a new button call view batch(Before adding this button, once optimization is done the control automatically goes to Astro batches grid, when it comes to large batches optimization(batch with 100+ accounts), then optimization takes a while to complete so meanwhile advisors can do additional functionalities for eg: rebalance a few accounts, but if the optimization get completed then it automatically takes us to astro batches grid and if the advisor was in the middle of another task that would be lost. With this new button the decision is advisors to view the batch completed or check it later.

How to get there: Eclipse > Select Astro Accounts > Run optimization

0640-OAT-3/13/2024

Post-Trade Supervision (New Feature)

Post Trade Supervision provides eye-in-the-sky post-trade Compliance of client activity.  Automatically gain key insights into concentration limits, high cash, low trade volume, leveraged investments, and more. Streamline post-trade Compliance by leveraging a broad range of customizable rules and harnessing the power of the Orion ecosystem.

Description Items to Address:

• Eye-in-the-sky post-trade compliance of client activity.
• Allow firms to monitor client activity based on firm-specific investment rules. 
• Automatically notify reps that corrective action may be needed. 
• Create custom supervision rules specific to your firm’s investment policies or edit pre-made rules for a seamless setup. 
• Monitor client accounts on an ongoing basis.
• Create compliance user-specific dashboards to monitor.
• Create supervision rules using the “Rule Editor”.
• Snooze notifications and review the timeline of events.
• Automate Rep reviews. 

How to get there: Orion Connect > Orion Compliance > Client Oversight > Supervision 

How to enable: Must have Orion Compliance enabled, Reach out to the *SME Compliance* team who turns the feature on

0683-OAT-3/20/2024

Enhanced Fee Pending Transaction Creation for Sleeves (Effective March 1st)

Having accurate and timely fee pending transactions ensures advisors have up-to-date information for billing and reporting purposes.  We are thrilled to introduce enhancements to the pending fee transaction creation process, ensuring comprehensive coverage for all accounts using the "Create Fee Pending for Direct/Indirect Pay Methods" entity option. This enhancement expands functionality to include Custodial Accounts, Contribution Sleeves, Distribution Sleeves, and Canceled Sleeves, optimizing fee management and ensuring accurate pending creation.

Please note that:

• Pending transactions will not be created if the pay method is check, credit card, ACH, Non Managed or Special Instructions (no change to existing behavior). 
• Pending transactions will be created for direct and indirect paying relations.
• Fee credit transactions will be generated for accounts with negative fee amounts, enhancing accuracy in fee processing.
• Each pending transaction created will include the Bill Instance ID in the tranlinkcode field for improved tracking and reference.  This field is primarily used for Orion processing, but can be referenced by some advisors and integration partners.

How to get there: Orion Connect > Firm Profile

How to enable: If your firm currently uses sleeves, this will be automatically enabled for you starting March 1.  If you have any questions on this new feature, please reach out to the SME Billing Team.

0459-OAT-2/28/2024

PulseCheck 

Utilize the ingredients of human flourishing to inform the power of goals-based planning with PulseCheck. Goals-based planning is powerful, and people are starved for meaning and purpose in their lives. We built PulseCheck to bridge the gap between the meaning & purpose by way of goals-based financial planning. 

64% of financial planning clients don’t feel they have anyone to talk to about their money, including their advisor. This tool helps advisors normalize relationship-deepening conversations by making it a part of the goals-based financial planning process. 

This tool allows advisors to better understand their clients’ motivations and provide valuable insights about how to best achieve greater fulfillment by setting financial goals informed by a quick, elegant analysis of meaning and purpose. 

This new feature includes:

• Dedicated PulseCheck workflow that can be distributed at advisor discretion.
• Stack ranking exercise where users rank six wellness categories from most to least important to them (happiness, engagement, advancement, relationships, truth, strength). 
• Fulfillment assessment. Users rate their fulfillment from unfulfilled to fulfilled in each of the six categories. 
• Results page: We locate the lowest ratio of fulfillment-to-importance and surface that category as a suggested goal-setting candidate. 
• Goal Setting Flow: Users can set financial and non financial goals in order to address  the surfaced category. 
• Integration: goals are integrated into our cash flow engine. Users can see the netting distributions and expenses on the cash flow report, and they can see auto-generated action steps. 

How to get there: Orion Connect > Orion Planning > Profile > Goals Input > PulseCheck

How to enable: Reach out to the *Financial Planning Service Team* with any questions

0683-OAT-3/20/2024

Custom Dates on Portfolio View Cards

We have added the ability for Portfolio View cards to have a different date range than the date the Portfolio View is set to. This allows our users to set date ranges to cards and have them remain static when modifying the date range for the Portfolio View. With view customization now available, users can also have multiples of cards with differing date ranges. 

How to get there: Orion Connect > Portfolio View > Edit Card (three dot menu) > Period

0640-OAT-3/13/2024

Portfolio View Card Size Modification

To help you better customize your Portfolio View personal and shared views, we have added the ability to adjust card sizing. Cards can now be adjusted to take up half or full screen width.

How to get there: Orion Connect > Portfolio View > Edit Card (three dot menu) > Make Half/Full Width

0640-OAT-3/13/2024

Exciting News: Enhanced Data Dictionary and Entity Relationship Diagram Now Available in Our Support App!

We are thrilled to announce a significant enhancement to our product documentation. Understanding the critical role that accessible, comprehensive data documentation plays in your experience, we have taken a step forward to enhance your convenience and access to vital information.

What's New? 

• Integrated Entity-Relationship Diagram (ERD): Dive deep into the structure of our read-only views with our newly-integrated ERD. This visual representation will help you better understand the interrelationships between data entities, making it easier for your team to navigate and utilize our product effectively.
• Extensive Product Documentation: We've expanded our documentation within our Support app, providing detailed insights into every view that we are sharing. This extensive resource is designed to answer your questions, guide you through the attributes and also a handful of use cases describing when and how you can use these views, to optimize your use of our platform.

Why the Change? 

Your feedback is invaluable to us, and we've heard your concerns loud and clear. The previous reliance on Google Docs for our data dictionary posed challenges for some of our clients, including accessibility issues and restrictions within certain enterprise environments. In response, we've transitioned to a more integrated, secure, and universally accessible solution within our Support app. The google doc does still coexist and will be updated with our day-to-day enhancements. 

Benefits for You:

• Enhanced Accessibility: Access our data dictionary and ERD directly within our support app, bypassing any external platform restrictions you may have faced.
• Improved Usability: With the ERD and comprehensive documentation housed in one central location, you'll find it easier to get the information you need, when you need it.
• Greater Security: Enjoy the peace of mind that comes with knowing your access to sensitive data documentation is protected within our secure Support app environment.

Getting Started:

To access the new ERD and product documentation, simply log in to our support app and navigate to the documentation homepage. Here, you'll find everything you need at your fingertips. 

We are committed to continually enhancing our product and the resources available to you. This update is a reflection of our dedication to your success and the direct result of your valuable input.

Thank you for being a part of our community and for your ongoing support. We're excited for you to experience these enhancements and look forward to hearing your feedback!

0459-OAT-2/28/2024

Updates to the Redtail CRM calendar 

We’re making several significant changes to the Redtail CRM calendar based on feedback from our users.  The changes are designed to make our calendar simpler to view as well as easier to use and organize.  Below are the changes made:

Attendees on a meeting will now be visible in an activity on the calendar through colored circles with the attendee's initials in the circle.

Users have the ability to select the color of the circle for each attendee via the “Change Calendar Colors” page.  To select new colors for an attendee’s circle, navigate to the Actions dropdown menu on the calendar, select the Change Colors option and then select the Attendees tab.

NOTE: Color selections function independently for each Redtail CRM login.  As an example, User A can select different colors for attendees of an activity in their login to Redtail CRM and user B can log in to the same Redtail CRM database and select different colors without affecting user A’s color selections.

We’ve made other changes to the time selection and filtering functions on the Redtail calendar based on your feedback so the page is easier to navigate.  Below are the key changes made:

1. The dropdown menu to the navigation page has been removed and replaced with arrows on either side of the viewable date range for simpler movement.
2. The calendar filter option has been moved to the right side of the page to reduce clutter and the potential for a “misclick”. 
3. The “today” button has been replaced with a calendar icon to create more space. 
4. The “filter” option has been moved to the right side of the page.

0559-OAT-3/6/2024

Two New Features for Quick and Easy Report Building!

We are excited to announce the release of two new features in the Report Builder: Report Templates and a Simple Table Editor.  These additions to our Reporting suite were designed and developed based on real world feedback from our advisors, providing a more intuitive report building experience.

Our new Report Template library offers well-designed and varied report templates that will give you a solid starting point when building a report. You will also notice report thumbnails, which is a new way to preview an image of a Report and a Report Template.

• Choose your Report Template from a library of thumbnail preview images
• Save a Report Template as a favorite by clicking on its star button.
• Turn your Custom Reports into Report Templates for you and others to use!
• Choose from a robust selection of new Sub-Reports to add to your reports. Use them as is or customize them further as you would like.

How to get there: Orion Connect> Reporting> Reports

Note: Users with Report Builder- Advanced Editor access will see Report Templates. To enable for additional users update the Report Templates privilege for the specific role assigned.

Use the new Simple Table Editor (beta) for an easier and more streamlined way to build Sub-Reports.

• Build tables faster through a simplified drop-down menu.
• Easily add columns by clicking on the plus sign icon and arrange them by drag and dropping.
• Easily add data tags and update settings at the column level rather than for each individual cell.
• Find what you need faster with newly categorized columns and rows.

How to get there: Orion Connect> Reporting> Reports> Sub-Reports> New Sub-Report> Tables drop down> Simple Table Editor

Note: Users with Sub-Report Editor access will see the Simple Table. The existing Grouping Table option is still available for users who desire a more advanced report building experience. To enable the advanced grouping table users must have Report Builder – Advanced Editor access.

0559-OAT-3/6/2024