What's New In
Orion Tech

Related Resources: Orion Learning Lab Overview and Orion Learning Lab Course Library

0982-U-26085

• Accurate billing reconciliation depends on clear visibility into differences between receivable and payable data.
  • These enhancements strengthen oversight by making discrepancies easier to identify and resolve, reducing the risk of missed variances during billing review.
• Adds a dedicated payable tab to surface payable‑side data alongside receivable information.
• Displays warning messages that clearly call out differences between the two instances.
• Filters grid views to automatically highlight where discrepancies exist, focusing attention on what requires review.
• Improves the billing review process by centralizing receivable and payable comparisons in a single dashboard.
• Speeds up variance identification by visually flagging differences instead of relying on manual comparison.
• Supports more confident billing validation before finalizing fees.

How to get there: Orion Connect > Billing > Billing Compare

0982-U-26085

• Beginning March 13, 2026, Eclipse includes a new Account Cash Tolerance column on both the Accounts and Portfolios grids.
• Advisors need quick visibility into which accounts are operating outside defined cash tolerance thresholds.
• Identifying out‑of‑tolerance accounts at scale previously required navigating into individual tools.
• Surfacing this information directly on grids supports faster review and prioritization.
  • Reduces the effort required to identify accounts that are out of cash tolerance.
  • Eliminates the need to open each account individually to assess tolerance status.
  • Improves awareness of portfolio‑level impacts driven by account‑level cash positions.
  • Improves daily monitoring by displaying account cash tolerance status directly on grid views.
  • Enhances portfolio oversight by flagging portfolios as out of tolerance when one or more underlying accounts are out of tolerance.
  • Supports faster decision‑making by aligning grid values with the Account and Cash Tolerance section of the Tactical Tool.

How to get there:

• Portfolios grid: Eclipse > Portfolios > Columns > Account Cash Tolerance
  • A portfolio displays as out of tolerance when one or more accounts within the portfolio are out of tolerance.
  • Expanding the portfolio reveals the tolerance status for each individual account.
• Accounts grid: Eclipse > Accounts > All Accounts > Columns > Account Cash Tolerance
  • The value shown matches the Account and Cash Tolerance section in the Tactical Tool.

How to enable: The new column is available for selection on the Accounts and Portfolios grids starting March 13, 2026.

0982-U-26085

• Clear visibility into required minimum distributions supports more accurate planning conversations and helps advisors quickly assess distribution obligations.
• Viewing RMD information at an account level makes it harder to understand total distribution requirements across registrations.
• Registration Grouping on the RMD Status Card summarizes RMD totals by registration.
  • This view provides a consolidated, accurate distribution of information immediately and simplifies ongoing RMD monitoring.

How to get there: Orion Connect > Homepage > RMD Status Card

0982-U-26085

• Portfolio View now supports third and fourth grouping levels on all applicable cards, expanding how client portfolios can be organized and analyzed.
• Advisors often need to analyze portfolios across more than two dimensions to fully understand client positioning.
• Limited grouping depth restricted the ability to surface more nuanced portfolio insights.
• Additional grouping levels support more flexible and meaningful portfolio analysis.
  • Removes constraints on how portfolio data is grouped and compared.
  • Enables deeper analysis across multiple portfolio attributes at the same time.
  • Improves visibility into patterns that were previously harder to identify.
  • Improves portfolio analysis by allowing additional layers of organization within Portfolio View.
  • Supports more detailed comparisons across client portfolios.
  • Helps uncover insights that require viewing data across multiple dimensions simultaneously.

How to get there: Orion Connect > Portfolio View

0982-U-26085

• Firms need stronger risk oversight as advisors manage and adjust investment models.
  • This enhancement adds firm‑level guardrails that keep advisor‑managed models aligned to an approved risk range, helping protect clients from unintended risk shifts that could occur when models change significantly.
• Enforces a defined risk range for advisor‑managed models, preventing saves when a model falls outside the approved band.
• Reduces downstream client impact by stopping material risk changes before models propagate to assigned accounts.
• Establishes consistent firm‑wide risk standards for model creation and maintenance.
• Strengthens the model maintenance process by embedding risk validation directly into model creation and edits.
• Supports proactive risk governance while advisors update allocations within firm‑approved boundaries.
• Improves transparency and control by clearly enforcing which risk range applies before changes move downstream.

How to get there: Advisor Portal > Trading > Model Maintenance

How to enable: Contact the trading team to enable the AP Enforce Model Risk Validation entity option in the Firm Profile app.

1059-U-26091

• Advisors need the flexibility to reflect tax planning strategies accurately. Providing control over NIIT calculations ensures that plans align with the advisor's philosophy, the client's situation, and firm standards.
  • This allows advisors to turn NIIT on or off at the firm, advisor, or plan level—removing the need to workaround fixed assumptions.
  • It ensures tax outcomes in the plan match real‑world expectations and advice.
• Instead of manually adjusting inputs or recalculating scenarios offline, advisors can now set NIIT behavior once and have all applicable plans automatically follow it.
  • This saves time, reduces errors, and improves consistency across planning work.

How to get there: Orion Connect > Orion Planning > Application Settings > Impose Net Investment Income Tax

1059-U-26091

• Advisors now model both employee and employer HSA contributions, providing a more complete picture of a client's total HSA funding.
• Many employers offer matching or incentive‑based HSA contributions.
  • Including these inputs makes plans more accurate and better aligned with real‑world benefits.
• Previously, only employee contributions were supported.
• Advisors now reflect full HSA funding and demonstrate the true tax and savings impact.
• This update removes manual workarounds and enables more realistic, personalized projections, strengthening client conversations and recommendations.

How to get there: Orion Connect > Orion Planning > Profile > Accounts > HSA

1059-U-26091

• Broadcast Email plays a critical role in timely client communication.
  • Reliable delivery helps advisors maintain trust, avoid manual follow‑up, and ensure important messages reach contacts without additional effort.
• Broadcast Emails occasionally fail to send due to temporary issues such as connection errors.
  • Previously, these failures required manual awareness and intervention, increasing the risk of missed or delayed communications.
• Broadcast Email now includes automatic retry logic for failed sends.
  • When a temporary sending issue occurs, the system attempts to resend the email up to three times without advisor involvement.
  • If all retry attempts fail, an email notification alerts the advisor so corrective action can take place directly in Redtail CRM.
  • This approach improves delivery reliability while keeping advisors informed only when attention is required.
• Automatically retries failed Broadcast Emails up to three times
• Handles temporary sending issues without manual intervention
• Sends an email alert if delivery fails after all retry attempts
• Applies the same retry behavior when using Retry Failed from Broadcast Email History

How to get there: Redtail CRM > Broadcast Email

• Send a Broadcast Email as usual. Automatic retries occur behind the scenes if a temporary failure happens.

For manual retries: Redtail CRM > Broadcast Email History > Completed tab > Retry Failed

1195-U-26105

• Texting consent requirements from carriers and Twilio place a significant risk on firms that cannot produce clear proof of investor opt‑in.
• A built‑in consent requirement supports confident use of Speak texting while protecting ongoing messaging access.
• Carriers may request proof of investor opt‑in at any time.
• If consent records are missing or incomplete, messaging campaigns or accounts may face suspension or shutdown.
  • Previously, consent capture was inconsistent across teams, increasing compliance risk and manual follow‑up during audits.
• Redtail Speak now requires documented end‑user consent before an advisor sends the initial text invite message.
  • This requirement standardizes how teams capture and retain opt‑in details while embedding compliance directly into the invite workflow.
  • Advisors record consent information at the point of enrollment, ensuring required proof exists when requested by carriers or Twilio.
• This enhancement supports storing key opt‑in details, including:
  • Opt‑in collection method such as URL, hard‑copy form, or verbal process
  • Date of opt‑in
  • Time of opt‑in
  • IP address when applicable
  • Any other available opt‑in information
• The Speak invite process now includes a clear step to confirm and document investor consent before sending the first text.
  • This creates a repeatable enrollment workflow that aligns with compliance expectations, reduces audit scrambling, and protects access to Speak messaging across the firm.

How to get there: Redtail CRM > Speak > Use the invite or initial text message workflow for clients

1195-U-26105

Related Resources: Orion Learning Lab Overview and Orion Learning Lab Course Library

0697-U-26063

• Model comparison and review require clear visibility, especially when working across large model sets.
  • Keeping model names visible during horizontal scrolling improves usability and reduces friction when analyzing model details side by side.
• Previously, horizontally scrolling the All Models display grid in Advisor Portal caused model names to disappear behind the left navigation pane.
  • This made it difficult to maintain context when reviewing or comparing models.
• The first column in the All Models display grid is now pinned, keeping model names visible while scrolling horizontally.
  • This enhancement preserves full access to existing view and comparison functionality while improving clarity and navigation during model review.

How to get there: Advisor Portal > All Models

0563-U-26049

• The All Models page displays a Strategist Fee for each model. In many cases, this value had been shown as N/A since the page was last updated.
• The N/A value occurred because the Strategist Fee was assigned at a level within the Billing Fee Hierarchy that was not previously supported by the page.
• The All Models page has now been enhanced to evaluate additional levels within the fee hierarchy, closing the gap for models that had a fee assigned but were previously displaying N/A.

0563-U-26049

• For tenants using the non‑Rep Split Fee feature in the Advisor Portal proposal workflow, the advisory fee dropdown was previously located in the upper right area of the page, above the account entry rows.
• To improve usability, the dropdown has been relocated to the first account row.
  • When an advisory fee is selected, the chosen fee value is automatically applied to all subsequent accounts created during this step of the workflow.

0563-U-26049

• Overdue tasks directly impact client service and operational follow‑through.
• Clear, immediate visual cues help advisors and staff quickly identify what needs attention and prioritize work without extra sorting or investigation.
• Overdue workflow tasks previously blended in with other tasks, making it harder to spot missed deadlines at a glance.
  • This lack of visual distinction increased the risk of overlooked follow‑ups and delayed action.
• Workflow tasks now display overdue due dates in red across key workflow views.
• Advisors and staff scan pages quickly, identify overdue items instantly, and prioritize work without opening individual tasks or adjusting filters.
• Consistent visual treatment across workflows and reports supports faster daily review and better time management.
• Clearly flags overdue workflow tasks by displaying due dates in red
• Improves urgency and visibility during task review
• Reduces the risk of missed follow‑ups
• Applies consistently across core workflow pages and reports
• This visual update appears across:
  • My Workflow Tasks
  • Workflow pages
  • Workflow Task Report
  • Seminar workflow task reminders
  • Open workflow tasks within a contact record

How to get there:

• Redtail CRM > Workflows > My Workflow Tasks
• Redtail CRM > Workflows > Open a Workflow
• Redtail CRM > Reports > Workflow Task Report
• Redtail CRM > Seminars > Seminar workflow task reminders
• Redtail CRM > Contacts > Open a Contact > Open workflow task

Overdue tasks display their due dates in red within these views.

1074-U-26092

• Orion enhanced the Orion Connect to Eclipse import to propagate custodial sleeve depletion methods across all sleeved accounts associated with the same custodial sleeve in Eclipse.
• Advisors rely on consistent depletion behavior across all accounts within a custodial sleeve to support predictable trading outcomes.
• Inconsistent depletion settings at the account level created unnecessary variation within the same sleeve.
• Applying depletion methods at the sleeve level supports a cleaner configuration and reduces follow‑up work after onboarding or updates.
• Eliminates depletion method mismatches between sleeved accounts tied to the same custodial sleeve.
• Ensures the custodial sleeve's depletion method settings serve as the source of truth during import.
• Reduces the need to manually review and correct individual account settings after import.
• Improves onboarding of sleeved accounts by automatically aligning depletion methods across the sleeve.
• Simplifies ongoing maintenance by preventing configuration drift over time.
• Supports more consistent trading behavior across all accounts within a custodial sleeve.

How to get there: This enhancement applies automatically during the Orion Connect to Eclipse import.

How to enable: Depletion methods propagate at the custodial sleeve level during the standard import process.

0697-U-26063

• Accurate tax reporting supports cleaner activity records and faster reconciliation workflows.
• Separating Federal TEFRA tax withholding from trade activity improves transparency in Schwab reporting and reduces ambiguity when reviewing transaction-level details.
• Previously, Federal TEFRA tax withholding delivered by Schwab remained embedded within the original trade activity in Orion Connect.
• This structure limited visibility into tax-specific amounts and increased the reconciliation effort.
• Schwab activity reporting now separates TEFRA tax withholding from trade and transaction amounts within the Schwab BD Core data feed.
• This change delivers clearer activity records, improves traceability of tax impacts, and streamlines reconciliation by presenting TEFRA tax amounts as distinct activity entries.

How to get there: Orion Connect > Anywhere transactions are reported where TEFRA tax activity occurs

0697-U-26063

• A Fee Schedule ID column has been added to both the Excel template and the import grid.
• If the Fee Schedule ID is entered, the Fee Schedule name is automatically populated.
• If the Fee Schedule field is populated without a Fee Schedule ID, the import fails with an error prompting the user to enter one.
• If an invalid Fee Schedule ID is entered, users receive an error indicating the ID does not exist.
• This update ensures fee schedules are assigned accurately and consistently, reducing errors caused by duplicate or similar fee schedule names.

How to get there: Orion Connect > Custom Imports > Account Update or Bill Account Update

0697-U-26063

• These updates provide more precise control over user permissions, allowing firms to grant edit and delete access for specific Portfolio Audit data without expanding broader portfolio privileges.
• Previously, certain Portfolio Audit actions were tied to broader Portfolio (Household–Account) access.
  • This limited flexibility when assigning roles that required targeted edit or delete capabilities.
• User role management now supports more granular privilege assignments, reducing the need to over‑permission users while maintaining operational efficiency.

Updated Privilege

Systematics

• The Systematics privilege is now separated from the Portfolio (Household–Account) privilege.
• Users with Edit/Delete access to Systematics are able to edit or delete Systematics at the Account level, even when Portfolio (Household–Account) access is set to Read only.

New Privileges

RMD

• The RMD privilege follows the same structure as Systematics.
• Users with Edit/Delete access are able to edit or delete RMD data at the Registration level.

Beneficiary/Trust

• The Beneficiary/Trust privilege also follows the same structure as Systematics.
• Users with Edit/Delete access are able to edit or delete Beneficiary or Trust data at the Registration level.

How to get there: Orion Connect > Manage Users > Roles > Edit Role

0697-U-26063

• Orion introduces a new Security Classification framework that provides a more flexible and dynamic approach to categorizing securities using fully customizable classification methods.
• This framework extends beyond traditional fields such as Asset Class, Asset Category, and Risk Category, supporting deeper segmentation and more tailored analysis across the platform.
• Firms vary in how they define, group, and analyze securities, often requiring more flexibility than fixed classification fields allow.
• Traditional classification structures limited the ability to reflect firm‑specific investment philosophies.
• A configurable framework supports more meaningful segmentation across reporting, trading, and billing workflows.
• Removes reliance on a single, rigid classification structure.
• Enables multiple classification methods to support different analytical and operational needs.
• Allows alternative classifications to exist for specific entities through override capabilities.
• Improves portfolio analysis by supporting multiple classification dimensions at the same time.
• Enhances reporting and billing accuracy through consistent, rule‑based security categorization.
• Supports entity‑specific views of securities through configurable override levels such as Broker Dealer, Representative, or Household.

How to get there:

• Manage Security Classification in Orion Connect > Products and Prices App > Security Classification.
• Security Classification data feeds downstream systems, including Reporting, Portfolio Views, Billing, and Eclipse.

How to enable: Learn more about the required privileges in the related resources below.

Firm Profile configuration

• Set the override entity level in Firm Profile App > Option Information > Product > Security Classification Overrides Entity
• Available entity levels include Broker Dealer, Representative, or Household.

Related Resources:

• Security Classifications Video Demo Library
• Products and Prices App Overview
• How-To and Troubleshooting: Security Class Assignments Import
• How-To and Troubleshooting: Security Class Import
• How-To and Troubleshooting: Security Class Entity Override Import

0697-U-26063